Frequently Asked Questions

Q. Do I need an appointment?

A. We do require appointments for Bridal and Bridesmaid selections. We work one on one with each bride to provide the highest level of customer service. For Mother of the Occasion and Bridesmaids, an appointment simply ensures there are dressing rooms reserved, as well as a consultant to review color and fabric choices. We will always try to accommodate walk-ins, but our dressing room space is limited, especially on weekends.

To make an appointment, please call or email the Boutique. Let us know your name and wedding date, what product you are interested in viewing and your preferred appointment dates and times. Saturdays book up very fast, so be sure and call at least a week in advance.

Each appointment is for one and half hours. You will have a dressing room for that time frame. For bridal appointments, a consultant will be assigned to you to help in your selection of the perfect gown! For all other appointments, you may use a consultant as much or as little as you prefer.

Please do not bring more than four people with you on your first appointment. Too many opinions prove to be counter productive and often times frustrating for the bride! We recommend coming in the first time with one or two trusted decision-makers at most. And if you are not able to make the decision that day on which gown is "the one," we will record your top favorites and make you a follow-up appointment.

A few policies of ours:

• We ask that you turn off your cell phones upon entering our shop.
• No photographs please! We sign contracts with our vendors to ensure the integrity of their designs. As soon as you have purchased your gown, you are welcome to take as many photos as you like.
• Be ready to have a great time! We have lots of laughs (and very often tears!) and strive to make it a relaxed, stress-free and refreshing experience.

Q. How long do your dresses take to order?

A. Bridesmaid & Mothers & Formal Occasion Gowns usually take 12 - 14 weeks for production. Most bridesmaids will need some alterations, as the dresses are ordered on a size chart, so you should plan to get the dresses in at least 2 months before your wedding. A six month total lead time is ideal. However, if you have less time, we can usually expedite an order by placing a "rush." Each vendor has a charge for this service. Bridal gowns take 4 - 6 months for production. Adding in time for alterations, the ideal lead time is 10 - 12 months. As with bridesmaids, most gowns can be rushed for a fee.

Q. What if I have bridesmaids out of town? 

A. We can certainly accommodate them! They can get measured by any tailor or bridal shop near them and simply call or email us with the information. We can discuss sizing, shipping and payment over the phone. We aim to make it as easy as possible.

Q. What price range are your bridesmaids and bridal gowns in?

A. Our bridal gowns range from $700 - $5000. We stock over 1000 different dresses and many time are having sample sales with dresses lower than $700.00. Our bridesmaids dresses range from $100 - $400. We stock over 800 different styles for bridesmaids from different designers. Mothers and Special Ocassions range from $250 - $800. The various factors that determine pricing are designers, fabrics, style and level of detailing. We strive to carry gowns to fit most every bride's budget.

Q. How do alterations and fittings work?

A. Alterations are done right here on premise by expert seamstresses. We do have alterations hours when seamstresses are available for fittings. Please check out our store hours for alterations and you can schedule an appointment for a fitting during those hours. Proper Shoes and Undergarments are Required for all fittings without these items unfortuntaly we will have to reschedule your appointment. We have to enforce these policies for the best of you and us. Alteration costs are not included every customer is different and every gown has its own style. Our Price List is avaiable at your First Visit for Alterations.